This policy explains how MERSEYFIELD LEARNING LTD handles information submitted through this website. The website is available at merseyfieldgroup.com and is operated from 77 High Street, Liverpool L15 8HF, United Kingdom.
Information you provide
When you send an enquiry, the form asks for your name, email address, telephone number, the service you are interested in and your message. You choose what to write in the message. Please avoid sending sensitive personal information unless it is necessary for your enquiry.
The form also records the date and time of submission. It does not ask for payment card details or create a user account.
How we use your information
We use your details to read and respond to your enquiry, discuss a possible service, and keep a record of the conversation. The usual legal basis is our legitimate interest in responding to enquiries and managing potential business relationships. Where you ask us to take steps towards a contract, that may also be the relevant basis.
The form's Privacy Policy checkbox confirms that you have seen this notice. It is not a subscription to marketing messages. We do not use enquiry details for unrelated marketing through this form.
How submissions are stored
The form sends information to our website server, where each accepted enquiry is written as a JSON record in a server-side file. The file is configured so that it is not shown as a public web page. Website hosting and technical support providers may process information when they operate the site for us. We may also disclose information if required by law or to deal with a legal claim.
Technical information and fonts
When you visit the site, the hosting service may process technical information such as your IP address, browser details, request time and the pages requested so the site can be delivered, secured and maintained. The site loads fonts from Google Fonts; your browser may contact that provider directly to retrieve them.
How long information is kept
Enquiry records should be kept only while needed to handle the request, manage a resulting business relationship, meet applicable legal obligations or resolve a dispute. The period depends on the nature of the enquiry and any later agreement. Records should be removed when those reasons no longer apply.
Your choices and rights
You do not have to submit the form to browse the site. If you do submit it, you may ask to access or correct your information. Depending on the circumstances, you may also request erasure, restriction or a portable copy, or object to processing based on legitimate interests. Write to MERSEYFIELD LEARNING LTD, 77 High Street, Liverpool L15 8HF, United Kingdom, describing your request. We may need to verify your identity before responding.
If you are unhappy with how your information is handled, you can complain to the UK Information Commissioner's Office.
Changes to this policy
We may update this page when the website or its information practices change. The date at the top identifies the current version.
Questions about this policy can be submitted through the contact form or sent by post to MERSEYFIELD LEARNING LTD, 77 High Street, Liverpool L15 8HF, United Kingdom.